Terms and Conditions

 

USE OF THIS WEBSITE 

By using this website, you agree to accept the terms and conditions as well as our use of cookies. No part of this website may be reproduced without prior agreement from FFSLures!

 

DELIVERY 

All lures are made to order and will be dispatched within 5 working days of receipt of the order by Royal Mail at the carriage that the customer requested at checkout.

Should there be any deviation from this FFSLures! will contact you via Email.

 

All claims for non-delivery must be made within 14 working days from us dispatching your order.

 

INTERNATIONAL ORDERS 

Any duties or taxes due are the sole responsibility of the purchaser. If the purchaser refuses to pay the duties/tax it is then the purchaser that is responsible for all return postage costs.

 

CUSTOM COLOURS 

Correspondence regarding custom work will be via the contact form on the Custom Colours web page and subsequent emails generated.  

Full payment will be required prior to work being carried out.

Custom lures will be made on a Friday on a "first come first served basis", the customer will be advised as to when their lures will be made via email.

Custom Lures will be shipped the following Monday after curing.

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BATCHES

All lures are made to order and there may be some deviation between batch colours due to the nature of the hand pouring/injecting process.

 

QUALITY 

All lures are handmade and packaged in house, ensuring a high level of quality assurance and no lure is ever knowingly packaged as substandard.

 

PRICES 

All prices are in £ Sterling and inclusive of VAT at the current rate. 

 

RETURNS 

Under the "The Consumer Contracts Regulations 2013" you have the right to cancel your order and we will accept cancellations up to 30 days from the day the order was delivered to your requested delivery address.

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Any items returned due to change of mind must be unused and in the same condition as received.

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If an item arrives damaged or is incorrect, please contact FFSLures! within 14 days of receipt of goods.

 

Please use the returns form prior to returning the item(s) or simply post the items, with your name, address and a brief description of the reason of return to:

FFSLures!

139D Wisbech Road

March

Cambridgeshire

PE15 8ET

 

Return postage will only be refunded for damaged or faulty items and will be based on the cheapest delivery method available, any cost of premium postal services is non-refundable.

 

Please see our Privacy Policy for Data Protection compliance.

 

Acceptance of these Terms will not affect your statutory rights.

 

Errors and omissions excepted

 

This website is designed and run by Tom Moir trading as FFSLures!